Request Support

Need help with your benefits? Tell us what's going on and we'll get the right person on it fast.

How Can We Help?

Claims & Coverage

Questions about claims, coverage details, or provider networks

Billing & Premiums

Premium questions, payment issues, or billing discrepancies

Enrollment Changes

Life events, adding dependents, or plan changes

New Hire Onboarding

Setting up benefits for new employees

COBRA

COBRA notices, eligibility, or continuation coverage

Something Else

General questions or anything not listed above

Quick Contact

Call MBH Support
(833) 436-2334 Email Support
support@mybenefitshelp.net

Expected Response Times

  • PhoneImmediate
  • Urgent requestsWithin 2 hours
  • Standard requestsWithin 4 hours
  • General inquiriesSame business day

Business Hours: Monday - Friday, 9 AM - 5 PM PST

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